Are you or a loved one living alone?

Our Monitored Personal Alert System will keep you safe and secure around your home, helping maintain your independence and giving your family peace of mind. No phone line or internet connection is required.

If you have received your SA Rebate Approval Letter Call us: 08 8261 0660

 Choose one of the following options:


Machine cost

(incl. GST)



Monitoring cost

(incl. GST)

Check eligibility
Government Rebate


Machine cost

(incl. GST)



Monitoring cost

(incl. GST)

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Medi Alarm Features

Number one Supplier For Personal Alarms in South Australia


We are an Australian founded, owned & operated

Made in

We supply Australian made Medical Alarms


We provide 2- Way Pendant which has a range up to 300 Meters.


Monitored 24/7 VIA government approved Control room.


We Supply and install the Medical alarms at No Cost under Government rebate

Monitoring Cost

The alarm is monitored at no cost to you under Government rebate.


We can Assist with completing the Application Form

Customer Service

We provide continuous and on-going support with friendly customer service.


How it Works

The Pendant / Watch

The pendant and wrist watch both have a range of 300 metres and can be used all around your house, in the  shower and even when you are in the garden.

Press Button

In any emergency, simply press the button on your monitoring unit or on your  pendant or wrist watch.

Response Centre

You will be connected immediately to a government approved 24 hours Monitoring Emergency Response centre where one of the friendly well-trained operators will assess your emergency situations.

Help At Hand

We will automatically send an ambulance if requested or if we can’t verify your situation. Also, we will contact your family members or your nominated contacts of your situation.


Procedure to Claim Services

Applicant to fill the attached application form.

Form to be taken to the doctor for clinical assessment and get the form signed by the doctor.

Form posted for approval

Once approved please contact us on below

We will make a booking, supply and install the medical alarm unit and also start monitoring 24/7 VIA control room at no cost.

To Download Application Form

If you have received your SA Rebate Approval Letter




Falls We Addressed


Number of Calls Received


Happy Customers


Customer Testimonials

  • Susan Grovner, Para Hills
    I bought a personal alert system for my mum just after my dad passed away. It’s been so great – she can press the button if she has any concerns and no matter what time of the day it is, she gets someone on the line to help her. She had a fall a few weeks ago and RAA sent an ambulance straight away. It certainly makes me feel more comfortable, knowing she’s got help any time of the day or night.
    Susan Grovner, Para Hills
  • Jim Patrick, West Lakes
    We (my wife and I) both have pendants for our personal alert system. I’ve pushed the button on my pendant a few times when my wife has been feeling unwell. Each time I can speak with someone straight away. It’s brilliant. The last time I pushed the button the lovely RAA lady organised an ambulance, and then called my son to let him know what was going on. My wife was looked after quickly, and my son came over and drove me to the hospital. I would highly recommend the service.
    Jim Patrick, West Lakes
  • I live by myself and don’t like to worry my kids (they have such busy lives), so the RAA personal alert system is a great reassurance. If I have a fall or get sick I can just push the button and someone will help me straight away.
  • Andrew C, Ottoway
    Mum's been on her own for more than 10 years now and with pre-existing health issues, as she's gotten older, both my sister and I have been concerned about her well-being living alone. The RAA Personal Alert System provides us that additional peace of mind that if something should go wrong and we are not able to get there quickly, help is immediately at hand.
    Andrew C, Ottoway
  • Peter & Lydia Anderson, Kalyra Heights Village
    In the event of a medical emergency at home it is comforting to have a system at hand where help can be quickly summoned by the simple push of a button. The RAA duress system does just that and I am extremely glad we have it installed.
    Peter & Lydia Anderson, Kalyra Heights Village
08 8261 0660